What is covered? The Krosswood Doors limited warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions listed HERE.
Engineered Douglas Fir stiles and rails ensure quality and durability
Full thickness solid wood panel measuring 1-3/4 in.
Sturdy, doweled construction prevents warping
Beveled glass panes
Insulated and tempered safety glass with low-E coating for energy efficiency
1-Year limited warranty
Smooth surface takes paint or stains easily
Requires a stain or finish on all 6 sides to seal properly
Must have adequate overhang over door (see warranty for details)
Brickmold and interior trim not included
Oil-rubbed bronze exterior hinges
Primed, ready to paint wood jamb
Adjustable bronze inswing threshold
High performance weather-stripping which helps to seal out drafts
Adequate overhang is critical to the life and performance of exterior wood doors. In order to qualify for your warranty, you should have sufficient coverage to protect your doorfrom weather damage.
A useful formula to help determine the correct overhang (in most cases) is: Y = 1/2X
X = Required length of the overhang
Y = Distance from the bottom of the door to the base of the overhang
For example, if the measurement from the base of the door to the bottom of the overhang is 8 feet, then the required overhang length is 4 feet.
Click here for more info Overhang Requirement
Shipping times generally vary based on current inventory and the amount of customization requested on your order. Generally, we ask our customers to allow two weeks on custom door orders to ensure enough time for building the doors before shipping. For off-the-shelf doors, we can and will ship them much sooner than that. Once your order is ready to ship, we will send you an email containing the shipment details. If you have specific project requirements, please contact us to ensure timely delivery.
How to find your total unit size