What is covered? The Krosswood Doors limited warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions listed HERE.
Engineered Knotty Alder stiles and rails ensure durability
Full thickness solid wood panel measuring 1-3/4 in.
Sturdy, doweled construction
Beveled glass panes
Insulated and tempered safety glass with low-E coating for energy efficiency
Features dark, visible knots that enhance the individual beauty of each entry door
1-Year limited warranty
Requires a stain or finish on all 6 sides to seal properly
Must have adequate overhang over door (see warranty for details)
Brickmold and interior trim not included
Oil-rubbed bronze exterior hinges
Solid Knotty Alder wood jamb included to match the door
Adjustable bronze inswing threshold
High performance weather-stripping
Adequate overhang is critical to the life and performance of exterior wood doors. In order to qualify for your warranty, you should have sufficient coverage to protect your doorfrom weather damage.
A useful formula to help determine the correct overhang (in most cases) is: Y = 1/2X
X = Required length of the overhang
Y = Distance from the bottom of the door to the base of the overhang
For example, if the measurement from the base of the door to the bottom of the overhang is 8 feet, then the required overhang length is 4 feet.
Click here for more info Overhang Requirement
Shipping times generally vary based on current inventory and the amount of customization requested on your order. Generally, we ask our customers to allow two weeks on custom door orders to ensure enough time for building the doors before shipping. For off-the-shelf doors, we can and will ship them much sooner than that. Once your order is ready to ship, we will send you an email containing the shipment details. If you have specific project requirements, please contact us to ensure timely delivery.
How to find your total unit size