What is covered? The Krosswood Doors limited warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions listed HERE.
A Knotty Alder Raised 9-Lite Double Exterior Door with Clear Beveled Glass by Krosswood Doors is sure to draw attention to your front door. These unique doors are handcrafted using knotty alder wood, which is then stained to your exact specifications. This means that you have complete control over the appearance of your door.
Adequate overhang is critical to the life and performance of exterior wood doors. In order to qualify for your warranty, you should have sufficient coverage to protect your doorfrom weather damage.
A useful formula to help determine the correct overhang (in most cases) is: Y = 1/2X
X = Required length of the overhang
Y = Distance from the bottom of the door to the base of the overhang
For example, if the measurement from the base of the door to the bottom of the overhang is 8 feet, then the required overhang length is 4 feet.
Click here for more info Overhang Requirement
Shipping times generally vary based on current inventory and the amount of customization requested on your order. Generally, we ask our customers to allow 4-6 weeks on custom door orders to ensure enough time for building the doors before shipping. For off-the-shelf doors, we can and will ship them much sooner than that. Once your order is ready to ship, we will send you an email containing the shipment details. If you have specific project requirements, please contact us to ensure timely delivery.